GetSysInfoFromRegTab() failed error on system software 6.33
17582 Views 41 Replies Latest reply: 2023-06-07 17:24:45
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Level 7
(885) points
After the, forced, update via PC suite to version 6.33 of the system software there is a message box direct after boot, before ANY gui.
"GetSysInfoFromRegTab() failed"
If you can click on the "x" to close the window the system seems to run.
But startup is blocked as long a this message is on the screen.
Issue opened on this.
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Level 3
(99) points
I bit the bullet and purchased the update package. Having the same issue. Keep us posted as well. -
Level 3
(99) points
Did tech support get back to you on this issue? -
Level 7
(885) points
yes, they sent me a NK.bin file but my DS708 does not update (should see a green screen, but nothing like this)
I am waiting for a response since a week now and I doubt that a firmware patch is the solution.
So keep waiting or use the 6.31 sofware (I think I have to do the same..)
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Level 10
(10965) points
I mailed a file to your mailbox, please check if it works. Thank you! -
Level 3
(99) points
Did you try the patch support sent you? Still no luck.....let me know. -
Level 3
(99) points
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Level 10
(10965) points
what's your mail address? Our distributor says he solved this problem with the file I provided yesterday, so we need your confirm as well. If still not working, we will keep finding out solutions. -
Level 7
(885) points
Hello,
the new scan_arm.exe works . Error does not dispaly anymore., start is as normal.
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Level 1
(3) points
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